Return Policy

Parcel items in new condition may be returned within 10 business days of delivery. Customers are responsible for returning shipments to our warehouse. Returns will require a 15% restocking fee. For more details, call (877) 70-VAULT.


Can you break in a Valet Vault™ using hand tools?

Not a chance. Valet Vault™ products can withstand at least 1,000 lbs. of pull resistance.

How often will I need to replace the Valet Vault™ from wear and tear?


Why is Valet Vault™ so much better?

Because it lasts — up to 10x longer than cheap valet podiums that place customer possessions at risk. After all, it only takes a hand tool and a few seconds to break into inferior valet podiums. That’s why we encourage clients to invest in Valet Vault™ products rather than replace cheap products every year. 

Do you sell replacement parts?

Yes, items are replaceable. If a door, lock, drawer, key, caster or other items must be replaced, contact us to discuss replacement parts. No need to buy a new unit. 

Can I upgrade Valet Vault after already purchased?

Please contact us to help you serve you better.

What color options does Valet Vault™ offer?

The color of your Valet Vault can be customized to match your specific needs. Custom colors are applied using the same professional-quality automotive paint that is used for our standard gunmetal gray color. There is a $500 fee for custom colors. 

Do you offer discounts for large orders?

Sure do! Please call or email for details.

What do Valet Valet Vault™ customers think of the Valet Vault™?

You can find our valet podiums at hotels, nightclubs, casinos, shopping malls, hospitals and other entertainment venues across the United States.

Why are Valet Vault™ products better than the competition?

Seconds. That’s all the time it takes for your employees to get busy — leaving the valet podium unattended — and a hand tool to break into it, exposing your business to hundreds of thousands of dollars of custom damages. 

Not with Valet Vault™. Our products are at least 10x stronger than most competitors.